Tuesday, October 22, 2019

The Intersection Of CX And EX

A excellent post by Greg Kihlstrom of Yes& and Cravety on the intersection of Customer Experience and Employee Experience:
https://www.forbes.com/sites/forbesagencycouncil/2019/05/16/the-intersection-of-customer-experience-and-employee-experience

Experience is everything, and everything is part of the experience.

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